Privacy Policy

Acuflame recognises and respects the importance of protecting the privacy of an individual’s personal information. This privacy statement is being provided to you to explain what personal information Acuflame collects from you through your use of this website and how it uses this information.

Collection of your personal information.
There are many aspects of the site which can be viewed without providing personal information, however, for access to many of Acuflame's customer support features you are required to submit personal identifiable information. The most common types of personal information we may collect include: contact information such as your name, company name, and the address, email address and telephone number of your business. Acuflame may also collect information about your payment and shipping preferences for purchases and any special interests in particular products or services.

Sharing of your personal information.
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or the shipping of customer’s orders. Those companies will be permitted to obtain only the personal information necessary to deliver the service. Acuflame takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information.
For each visitor to reach the site, we collect the following non-personal identifiable information, including browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are on the Acuflame.com website, and is only used internally.

Where personal information is used, Acuflame takes reasonable steps to ensure it is relevant only to the purpose for which it is being used. You are under no obligation to provide your personal information to Acuflame if you do not wish to do so. However, in some cases, Acuflame  can only provide its products and/or services to you after being provided with certain information.

Acuflame may use your personal information in order to inform you of products and services which Acuflame believe may be of interest to you. If you do not wish to receive such communications, you can unsubscribe by contacting Acuflame using the contact details on the current website.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

For more information or enquiries regarding your personal information and how we handle it, or if you would no longer like to receive promotional communications, please contact www.acuflame.com

All privacy issues will be taken seriously, treated in confidence and dealt with promptly.